Terms, privacy & refunds

Who we are

KeepsakeDrop (keepsakedrop.com) is operated by Scott Asher LLC, which also runs Asher Arcade (asherarcade.com). In these policies, “we” and “us” means Scott Asher LLC, and “you” means anyone who visits, uploads, or buys.

These KeepsakeDrop Policies apply to and control KeepsakeDrop orders. Asher Arcade products follow the Asher Arcade policies at asherarcade.com/policies.html.

Accepting these terms

By using keepsakedrop.com, uploading to a KeepsakeDrop album, or placing an order, you agree to these policies. If you don’t agree, please don’t use the site.

Who can use the site

• You must be at least 18 to place an order.
• The site is not directed to children under 13, and we don’t knowingly collect personal information from them.

Orders & payment

• KeepsakeDrop is $39 per event, paid once through Stripe when you order. Nothing is owed until you place an order.
• It is not a subscription and never renews. We never charge you automatically.

Acceptable use

Don’t use KeepsakeDrop to break the law, harass anyone, upload content you don’t have the right to share, upload anything sexual or obscene, spread malware, or try to break, overload, scrape, or get around the security of our site or albums. We can remove content or end access for anyone who does.

Photos, names & content you send

• You keep ownership of the photos, names, and text you send us or upload to a KeepsakeDrop album. You give Scott Asher LLC permission to use them only to make, host, and deliver that customer’s product.
• You’re responsible for having permission. Only send or upload photos and names of other people if you have their permission (or a parent’s, for kids).
• Guests: photos you add go to a private album that only the host and Scott Asher LLC can see. Only share photos you’re OK sharing, and please get permission from the people in them.

What we will and won’t create

• Every KeepsakeDrop table sign and upload page is original creative work that we design for your event, with your names and colors. KeepsakeDrop is run by Scott Asher LLC, a Christian-owned business, and we only create custom content we can stand behind.
• We don’t create signs or upload pages that include nudity or sexual content, profanity or vulgar language, or anything obscene.
• We don’t create custom wedding signs or upload pages that celebrate a marriage other than one between one man and one woman.
• We don’t build QR codes, signs, or links that send people to events or pages with any of the content above.
• This is about the message, not the person. We decline the same content no matter who asks, and we never turn anyone away for who they are.
• We review every order before we start building. If we can’t take a request, we’ll tell you right away and refund what you paid in full.

Why we can do this. KeepsakeDrop signs and upload pages are creative work we design ourselves. In 303 Creative LLC v. Elenis (2023), the U.S. Supreme Court held that the First Amendment protects a designer from being forced to create custom work that expresses a message she disagrees with, as long as she serves everyone and declines the message, not the person (summary). That is exactly how we work. We follow Tennessee and federal law, and we never turn anyone away for their race, color, religion, sex, age, or national origin (Tennessee public accommodations law).

Our intellectual property

Our site, code, designs, signs, templates, and the KeepsakeDrop and Asher Arcade names and logos belong to Scott Asher LLC. Please don’t copy, resell, or redistribute them.

Disclaimers

We test KeepsakeDrop carefully, but it depends on phones, browsers, Wi-Fi, and services like Google Drive that we don’t control. Except for our refund guarantee, the product and site are provided “as is” and “as available,” without other warranties, to the fullest extent allowed by law.

Limitation of liability

To the fullest extent allowed by law, Scott Asher LLC’s total liability for any claim about an order is limited to the amount you paid for that order, and we aren’t liable for indirect, incidental, or consequential damages (like lost photos from a guest’s phone that never uploaded, or a missed moment at your event). Some states don’t allow these limits, so they may not fully apply to you.

Indemnification

If you send us photos, names, or other content you didn’t have permission to share, or you misuse KeepsakeDrop, and someone makes a claim against us because of it, you agree to cover our reasonable costs from that claim.

Governing law, venue & disputes

• These policies are governed by the laws of the State of Tennessee and applicable federal law. Any court case will be brought in the state or federal courts located in Tennessee.
• Talk to us first. If something goes wrong, email keepsakedrop@asherarcade.com and give us 30 days to make it right before starting any legal claim. Most problems are solved with a fix or a refund.
• Nothing here stops you from using small claims court.

Termination

You can stop using KeepsakeDrop any time. We can suspend or end access to an album if these terms are broken. If we end a paid product without cause, we’ll refund what you paid for the unused part.

Copyright & takedown requests

If you believe something we host uses your copyrighted work, or a photo of you that you want removed, email keepsakedrop@asherarcade.com with: your name and contact info, what the work is, where it appears, a statement that you believe in good faith the use isn’t authorized, a statement that your notice is accurate and that you are the owner or authorized to act for the owner, and your signature (typing your full name is fine). We’ll review it and remove material when appropriate.

Changes

We may update these policies. The version on this page, with the date at the bottom, is the one in effect. Changes don’t apply to orders already placed unless you agree.

Effective October 11, 2026. This covers keepsakedrop.com and KeepsakeDrop orders.

What we collect

• Order details: the name and email of the person who places an order.
• What we need to make your product: your event name, date, and type, and the colors you pick.
• Guest photos: photos guests upload to an event album.
• Payment: Stripe processes and stores your payment information. We never see or store your card number.
• Usage data: Google Analytics collects visit information like pages viewed, approximate location, device and browser type, and how you arrived (see Cookies below).

How we use it

• To make, deliver, and support your order, and to email you about your order and your album.
• To reply to your messages.
• To understand which pages and links people use, so we can improve the site.
• Photos you or your guests upload are used only to make and deliver that customer’s album. We never use them for marketing, never use them to train AI, and never sell them.

Who we share it with

We never sell or rent your information. We share it only with the services that run our business, and only as needed:

• Stripe for payments.
• Google for Google Analytics, Google Drive (albums and order files), and email.
• Vercel, which hosts our site and sees standard technical data like IP addresses when pages load.
• Authorities, if the law requires it.

Your album

Photos collect in a private Google Drive folder we create for your event and share with you before your event, so you can watch photos arrive live. Only the host and Scott Asher LLC can see the album. During the collection window (through 30 days after your event) that folder lives in our Google Drive so we can verify uploads are working; we access it only for support and never share it with anyone else. After the window closes we hand the album over to you (you download it, or ask us to transfer the folder into your own Google account). We keep our copy, and our access, for 60 days after the window closes (about 90 days after your event) so you have time to claim it; after that we delete our copy and our access ends. We send reminder emails before that happens.

Cookies & Google Analytics

Our site uses Google Analytics, which sets cookies in your browser to count visits and see how people find us. Google processes this data under its own privacy terms. You can block cookies in your browser settings, or opt out with Google’s opt-out browser add-on. We don’t use advertising cookies.

Do Not Track

There is no common standard for browser “Do Not Track” signals, so our site doesn’t respond to them. You can use the Google Analytics opt-out above instead.

How long we keep it

• Albums: as described above (30-day upload window, then 60 days, then deleted).
• Order and contact records: as long as needed to deliver and support your order, and to keep business and tax records the law requires.

Your choices & rights

You can ask to see, correct, or delete the information we have about you by emailing keepsakedrop@asherarcade.com. We’ll respond within 30 days. We may keep records the law requires us to keep.

Children

Our site is not directed to children under 13, and we don’t knowingly collect their personal information. If you believe a child has given us personal information, email us and we’ll delete it.

Changes to this policy

If we change this policy, we’ll update the date at the bottom of this page. For big changes affecting past orders, we’ll email affected customers.

• If your QR sign or album doesn’t work for your event and we can’t fix it, we refund the full $39, no questions asked. We just need to confirm it didn’t work (for example, by trying to reproduce or fix the problem). Tell us within 7 days of your event.
• KeepsakeDrop is a personalized digital product, so it isn’t returnable just for a change of mind once delivered, but the guarantee above always applies: if it doesn’t work, we fix it or refund it.
• To ask for a refund, email keepsakedrop@asherarcade.com. Refunds go back to your original payment method through Stripe.

Renewals: nothing renews

KeepsakeDrop is $39 one time, per event. It is not a subscription, it never renews, and we never charge you automatically.

Scott Asher LLC, Tennessee, USA
KeepsakeDrop: keepsakedrop@asherarcade.com
We reply within 24 hours.

Policies for Asher Arcade games are at asherarcade.com/policies.html.